FIS — The Future of Core Banking

How might FIS inspire their customers with a vision of the future of banking?

Context
The retail banking industry is undergoing another major shift, and the future looks high-tech, sophisticated, and, for big banks, very urban. So what has changed?

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Passport to College Digital Strategy
Incorporating timely and contextually-relevant data elements across the Casebook's interface helps support child welfare workers, supervisors and policy makers in their efforts to make  data- and evidence-informed—rather than anecdote-based—decisions about child safety, trauma reduction, and permanency. Additionally, by placing both tools and calls to action in interface locations where they are most likely to be needed, we aim to encourage timely updates and increase data completeness.

ROLES AND RESPONSIBILITIES

  • Led discovery research with social workers using a co-creation framework.

  • UX Design Lead on agile product
    development team.

  • Collaborated with Product Management on product definition, business goals, and branding.

FIS Connect Convention
Core (centralized online real-time exchange) banking is a banking service provided by a group of networked bank branches where customers may access their bank account and perform basic transactions from any of the member branch offices.

Ultimately working directly with the animator reduced time to production and QA churn

Ultimately working directly with the animator reduced time to production and QA churn

Initially I organized art assets into storyboards for the animator

Re-Architecting the Navigation Paradigm
Incorporating timely and contextually-relevant data elements across the Casebook's interface helps support child welfare workers, supervisors and policy makers in their efforts to make  data- and evidence-informed.

Product Launch
Incorporating timely and contextually-relevant data elements across the Casebook's interface helps support child welfare workers, supervisors and policy makers in their efforts to make  data- and evidence-informed—rather than anecdote-based—decisions about child safety, trauma reduction, and permanency. Additionally, by placing both tools and calls to action in interface locations where they are most likely to be needed, we aim to encourage timely updates and increase data completeness.